Questions, answered.

Download Storeflow on your iPhone or Android phone and create your shop there — it takes about 15 minutes. There is no web sign-up. After that you can log in on Storeflow Desktop, or link a counter computer as a till with a code from your phone.

Just a phone. The camera scans barcodes and receipts go out on WhatsApp. A barcode scanner, receipt printer, cash drawer or a computer are optional extras you can add later.

Scan each item and type its price, pick from our list of common Nigerian products, or import an Excel sheet. Most shops add their first 100 products in under an hour.

Provision stores, mini-marts, supermarkets, drinks and beverage depots, cosmetics shops and other shops that sell packaged goods. If you sell by the carton, pack and piece, Storeflow was made for you.

No. There is no setup fee and no contract. Start on the Free plan and upgrade only when you need staff accounts or the desktop till.

No. Storeflow records how each customer paid — cash, bank transfer, card on your own POS terminal, or a mix. The money goes straight to you, never through Storeflow.

Cash (with change worked out for you), bank transfer, card on your POS terminal, and split payments across all three. Credit sales are available with the Credit book add-on.

Yes. Give a naira or percentage discount on one item or the whole sale. You decide how much each role can give before a supervisor or owner has to approve.

Yes. Send receipts on WhatsApp or SMS, share a PDF, or print on a Bluetooth, Wi-Fi or USB receipt printer.

Find the sale, choose the items being returned and the reason. Stock goes back on the shelf and your reports update. Only roles you allow can refund.

Yes. Set how many pieces are in a pack and a carton, give each its own price, and Storeflow keeps the stock right whichever way you sell.

Yes. Set a reorder level for each product and get a morning summary of what is running low, plus a push notification when something sells out.

Count shelf by shelf on your phone or the desktop. Storeflow shows the difference against what it expected and the value of any loss in naira before you apply it.

Yes. Make a purchase order, send it on WhatsApp, then receive the delivery against it. Prices and costs update as you receive.

Yes, with the Expiry dates add-on. Record batches as you receive them and get told before stock goes bad.

Yes. Selling, stock counts and receiving deliveries all work offline. Sales are saved on the phone or computer and sync by themselves when the connection is back.

Storeflow Desktop can sell offline for up to 30 days. After that it needs to connect once so your numbers stay correct.

Yes. Every phone and till shares one stock count. If two people change the same price while offline, Storeflow keeps the newest one and tells you.

Sign it out from your phone app straight away. Sales that already synced are safe. Staff on that phone need their PIN to open Storeflow anyway.

Yes. Each person gets a role and their own 4-digit PIN. Only the roles you choose can see cost prices, profit or reports.

Owner, Manager, Supervisor, Cashier and Accountant are ready to use, and you can make your own roles with exactly the permissions you want.

Free is just you. Starter includes 3 staff. Business has unlimited staff. See Pricing for details.

Your data is encrypted on the device and when it travels, and backed up every day. Nobody at Storeflow can see your shop’s data unless you ask us to help.

Windows 10 and 11 (64-bit) and recent versions of macOS. It runs well on an ordinary counter computer or a mini PC.

USB and network barcode scanners, 58 mm and 80 mm receipt printers, cash drawers, label printers, customer displays and supported weighing scales.

Yes. Plug a second screen into the till and turn on Customer display. Customers see each item as it’s scanned, the total, your transfer account and their change.

Yes. Price checker mode turns any computer with a screen and scanner into a scan-to-check-price point on the shop floor.

Storeflow Desktop is part of the Business plan, including the Customer display and Price checker add-ons.

Yes. Free covers up to 100 products for the owner, with no time limit.

Upgrade in the phone app and pay securely with Paystack — card, bank transfer or USSD. Monthly or yearly.

Yes. Starter comes with a 14-day free trial, and most paid add-ons have one too.

You move to the Free plan. Your products, sales and reports are kept, and selling keeps working.

Extra tools you can turn on when your shop needs them — like Loyalty & rewards, Credit book or Weighing scale. Your plan covers the core; add-ons cover the rest.

Open Settings → Add-ons in the app or on Storeflow Desktop. Only the owner can add or remove add-ons.

Paid add-ons are added to your plan bill after any free trial. Some are included in Business at no extra cost.

It stops straight away and its data is kept for 90 days, so you can turn it back on without losing anything.

You do. Export your products, sales and customers to Excel any time.

Yes, from Settings in the phone app. We delete your shop’s data within 30 days, except records the law says we must keep.

Yes. We handle personal data in line with the Nigeria Data Protection Act 2023. Read our privacy policy for details.